This privacy notice was last updated on 18th October 2021.
Your privacy is important to us.
Retrac Group Limited may collect personal information from this site from information submitted to us such as your name, gender, mailing address, email address, telephone number and any other information specifically forwarded to us.
Any personal data supplied to us may be used to communicate with you and to let you know about new services or offerings from Retrac Group Limited and for record-keeping. If you do not wish us to use your information in this manner you should email us at: firstname.lastname@example.org
Except as expressly stated in this policy we will not sell, share, trade or license any of your personal information to others without your express consent. We reserve the right to disclose your information if requested by the police or any regulatory or Government authority in connection with any investigations concerning your activities while visiting the site.
How we use your information
This privacy notice tells you what to expect when Retrac Group Limited collects personal information. It applies to information we collect about:
• visitors to our websites;
• client feedback surveys
• our employees
• customers and clients
• suppliers and services providers
• advisers, consultants and other professional experts
• complainants and enquirers
• job applicants and our former employees
Visitors to our websites
When someone visits the Retrac Group Limited, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Important notice for users – Like most websites, this site uses Google Analytics cookies and session cookies. These are small files of data that collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. The information is only used to improve the responsiveness of our website when you visit.
By using our website, you agree that we can place these types of cookies on your device. For more information about cookies please see our cookie page.
People who email us
We use Secure Sockets Layer Security (SSL) to encrypt and protect email traffic. If your email service does not support SSL, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
How long is the information retained for?
We will generally keep data until you request its deletion.
Access to personal information
Retrac Group Limited tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations (GDPR). If we do hold information about you we will:
• give you a description of it;
• tell you why we are holding it;
• tell you who it could be disclosed to; and
• let you have a copy of the information in an intelligible form.
To make a request to Retrac Group Limited for any personal information we may hold you need to put the request in writing addressing it to “The Data Controller”, or writing to the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting “The Data Controller”.
Changes to this privacy notice
We keep our privacy notice under regular review. If we make changes we’ll post this here on our website.
How to contact us
The Data Controller,
Retrac Group Limited,
Unit 2, Bramble Road,
Techno Trading Estate,
+44 (0) 1793 618822